![]() ![]() I hope that I have not made a wrong decision with coming back to TomTom from their main competition. I am very disappointed as the reason I chose the Rider 550 was for this connectivity but this functionality is currently not available. The problems still continue despite the steps taken and the guidance on the TomTom website. I have lost count the number of times I have had to delete the app and re-install MyDrive and re-connect to my Rider 550. Additionally, all my routes have been wiped by the app for some unknown reason! I also cannot import GPX files into the app to replace the files that were wiped and I keep getting an error message when trying to access My Routes. No update so far but I am surprised that the developer has not resolved this problem before the release of iOS 13 this does not appear to be a new issue! Too many ‘sticking plasters’ it would seem instead of starting from scratch. After a lengthy exchange with Support, they acknowledged that they had had lots of problem reports concerning the app and ‘urgent’ work was already underway. However, the latest update appears to have made problems worse with iOS 13 and the traffic update is next to useless as the MyDrive app locks up after a few miles/couple of minutes. The idea of the Tomtom ecosystem sounds great and when it works, the system works well. Locking Up and Inconsistent Connection - Currently Useless Your TomTom device needs to be connected to the Internet to exchange information with the MyDrive app. You can get TomTom's world-class, turn-by-turn navigation by downloading our navigation app: TomTom GPS Navigation Traffic. Instead, you can download the latest map or software for your sat nav by visiting /getstarted from your computer. Please note that this app will not update your sat nav software. > Make your map personal: Easily add and manage your home, work and other favourite destinations. ![]() Then send it to your sat nav* and it will guide you through traffic. > Set your destination and sync it with your sat-nav*: Set where you're going using phone contacts, saved favourites, a tap on the map, or just type it in. > Set your personal traffic checker: Want to know about traffic on your commute? Get reports before you go in case of delays on the way. Get highly accurate traffic information, in real-time. > Know before you go: We're passionate about traffic so you don't need to be. Optionally share your destination with a TomTom sat nav* for navigation through traffic. Set up your personal traffic checker for any delays on your commute and see where traffic is right now. ![]() Note : The following navigation devices do not connect to HOME: GO 800/1000/2000 series, GO LIVE Top Gear edition, Via series, Start 20 series, Start 60, Blue&Me TomTom 2 LIVE, Sony XNV, TomTom Connect, GO 40, GO 50, GO 51, GO 60, GO 61, GO 400, GO 500, GO 600, GO 510, GO 610, Rider 410, Rider 400, Rider 40, GO 5000, GO 6000, GO 5100, GO 6100, Trucker 5000, Trucker 6000, START 40, START 50, START 60, Start 42, Start 52, Start 62, VIA 52, VIA 62, GO 520 Wi-Fi, GO 620 Wi-Fi, Rider 500, Rider 550, GO 5200 Wi-Fi, GO 6200 Wi-Fi, GO Basic,GO Classic, GO Essential, GO Premium, GO Premium X, GO Camper, GO Discover.EASILY PLAN YOUR DAILY DRIVE WITH REAL-TIME TRAFFICĬhoose the best route to take before you get in the car. TomTom HOME is installed on your computer.Īfter you have installed the software, click this link to see the steps for updating your device using TomTom Home: Updating the software on your navigation device (TomTom HOME) If you are not allowed to administer the computer, contact the admin for the computer. You are asked to agree to the terms of the software license agreement. To read the end user licence agreement, click the link.Double-click TomTomHOME2mac.dmg/TomTomHOME2mac-arm64.dmg.From the Finder menu at the top of the screen, click Go and choose Downloads. ![]()
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